Since its founding at the 1964 – 65 New York World’s Fair, the New York Hall of Science (NYSCI) has inspired millions of people — children, teachers and families — by offering creative, participatory ways to learn and encouraging people to explore their curiosity and nurture their creativity. Located in Queens, the most ethnically diverse county in the country, NYSCI welcomes 500,000 visitors each year and serves thousands more through outreach in schools, teacher professional development programs, and participation in a variety of public events and research initiatives.

NYSCI is a leader in the science museum field, recognized for its highly regarded exhibitions, programs and products, all of which are informed by strategies of engagement called Design, Make, Play. The defining characteristics of Design, Make, Play — open-ended exploration, imaginative learning, personal relevance, deep engagement and delight — are the ingredients that inspire passionate science, technology, engineering and mathematics (STEM) learners. NYSCI engages diverse communities of learners, particularly young people, in STEM, by fostering the excitement of self-directed exploration and by tapping into the joy of learning intrinsic in young people’s play. Our transformative model for STEM exploration invites broad participation and makes engagement and learning irresistible.

NYSCI has approximately 80 full time and over 60 part time staff.

This position is part of the Exhibits team. This group works collaboratively to improve the visitor experience; to infuse Design, Make, Play throughout the museum; and to support the institution’s revenue goals. The Exhibits team consists of designers, developers, fabricators, exhibit maintenance and floor operations. Our role is to design and iterate the exhibit experience to make improvements a reality. The team relies on talking to, learning from and observing visitor behavior to develop exhibit experiences.

The Exhibit team is part of NYSCI’s Research, Exhibits, and Programs Department, which includes roughly fifty researchers, STEM educators, exhibit designers, and program and curriculum developers. This group works in a variety of configurations to develop and implement creative, participatory learning experiences that awaken the curiosity of children, families, and teachers. We aspire to be a learning community that values openness, curiosity, and an entrepreneurial spirit. We strive to create an informed environment through internal communications and participation in external networks of partners and collaborators.

The Exhibit Experience Associate will be responsible for the daily floor operations of three major, facilitated exhibitions; Design Lab, Preschool Place, and Connected Worlds. The Associate will report to the Manager of Exhibit Experiences. The Associate will also work with the rest of the Exhibits team, Explainers and the Explainer Leadership Team to operationalize, support, document and iterate the experiences and activities around the museum floor to best serve our visitors.

Oversight during open hours:
– Oversee the daily operations of Design Lab, and of Preschool Place and Connected Worlds.
– Support Explainers working in facilitated exhibits
– Implement and reinforce inclusive facilitation techniques
– Provide and elicit feedback from Explainers on visitor interactions
– Be a resource for Explainers on visitor engagement and interaction
– Lead the selecting of daily offerings in collaboration with Explainers throughout the museum

Routine prep and maintenance:
– Coordinate with other departments depending on the needs of the floor and with events and activities (Visitor Experience, Explainer Leadership Team, Education Services, Research, Public Programs, Special Events, etc.)
– Cleaning and organization of facilitated exhibition space and materials.
– Maintain and monitor inventory, and order materials for facilitated exhibitions.

Planning and development:
– Work with Exhibit Experience, Explainers and ELT to create needed iterations of Design Lab activities ensure longevity of activities.
– Create documentation for exhibit activities or modify existing documentation as activities are modified and improved.
– Participate, with Exhibits team members and Explainers, in reflective practices that will allow us to learn from and with visitors and each other in order to improve interactions.

Other projects as assigned.


Education: 3rd year undergraduate student or above
Experience: 2-5 years of relevant experience in a museum, other informal learning environment, or professional organization.

– Commitment to the philosophy and mission of the New York Hall of Science.
– Strong communications skills with the ability to express ideas clearly both in written and oral communications.
– Strong understanding of the values and visitor experience intent underlying the design of activities and approaches to operations and facilitation.
– Strong commitment to design, engineering and/ or maker education.
– Experience serving diverse audiences.
– The ability to think creatively and strategically to create systems that streamlines processes.
– Skills or interest in building, basic graphic design, illustration.

Collaboration, Communication, and Leadership Skills:
– Ability to develop and advance new ideas within the context of larger project directions and constraints.
– Ability to flexibly integrate feedback from Exhibit Experience team, Explainers, Science Career Ladder team and R&D and to change course when necessary.
– Ability to actively listen to what colleagues, stakeholders, and learners are saying and translate that into strategies that make sense for documentation and student learning.
– Ability to communicate with people outside the organization, representing the organization to participants, the public and other external sources through writing and verbally.
– Develop and present NYSCI practices and projects at conferences.


This is an hourly position

Please send cover letter and resume to Please include job title in subject line. No phone calls.

The New York Hall of Science is an equal opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status or any other protected status in accordance with applicable law. We support a drug-free workplace.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.